Hello! Welcome to our segment, Tales from the Live Classes with your Learning Consultant, Rachel (me!)
Each week, I will share some cool factoid from a live class around the UserTesting or UserZoom Platform, UX research, or just something awesome that someone said in class that I think the broader CommUnity might find interesting!
This week's fun factoid:
One of our last classes, we got into a discussion about how research questions cannot predict the future.
It’s true!
If you have a research question such as, “Will this new feature increase adoption by 10%?” Unfortunately, there’s no way to test such a thing. Unless you could recruit your testers from the future. (Now THAT would be a cool test!)
But, instead, you can ask something that testers can pinpoint for you right now - such as, “When we put this feature in front of users, how many users out of 100 will use it to accomplish meeting their need?”
That is testability.
The more you know...
NOW YOU: How many research questions do you put into a single test? How much do you explore a research question before you feel it has been answered and you move onto the next?